Testimonials
Your kind words mean the world to us…
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Margaret, Manchester, CT
“Working with Refresh has been a positive, affirming, confidence-boosting experience. The quality and value of their work exceeded all of my expectations. They aided me in sorting through my belongings in such a way that I felt supported and grateful. They purposely focused on prioritizing what I wanted and simultaneously what was the most valuable outcome.
In this way it worked throughout the process, and for my long term success once our work together was finished. They communicated with me clearly and regularly and worked quickly and efficiently making it a great value for the price.
There was never a time during the process that any of the crew members were judgmental. They were always professional and courteous, and always made me feel uplifted and encouraged. This is a team of incredibly capable people. After every session I was amazed at how much was accomplished . They never pushed me to go at a pace outside of my ability. They led with sensitivity and empathy, and every interaction left me feeling heard and supported.
Their patience and attention was focused on what I wanted and on how to make my home and belongings more accessible to me. Their holistic, client-centered approach has made me feel more in control and at ease within my space, even months later. The trustworthy, truly good people at Refresh contributed to an overall, long-term improvement in my life. They are in a different league entirely compared to other companies I considered. It hasn’t just been about my home and my things, it’s been about me!
Refresh is unique. They have a team that works together from the initial contact, scheduling, and pricing, to the walk-through and estimate of my home, and then I worked with the crew on site.
If you’re looking for professionals who approach your space, your property, and your life with kindness, respect and expertise- you’ve found them -Refresh!”
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C&P, Litchfield Hills, CT
“I groaned at the prospect of moving 60+ boxes and lots of furniture out of storage to bring to my new home. It felt overwhelming until I worked with Alicia and Refresh and, within two days, the burden was lifted and we had well organized and functional spaces. This was no small feat.
Alicia and her crew plowed through the task to tackle our basement and barn and make them organized and an efficient use of space. The team was diligent, hard working, respectful of our property and actually made this onerous task fun.
Alicia is easy to work with, has good ideas, and brings energy to the task at hand. I highly recommend Alicia and Refresh to meet your organizational needs.”
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Kassandra, Groton, CT
“I recently moved from Florida to Groton, Connecticut and was looking for a team to help me unpack and organize. Being part of a Navy family, we've moved a lot and I had many boxes that had not been opened for quite some time. Since I was adjusting to a new city and unpacking my family's life, Alicia realized I was overwhelmed and responded to me with reassurance. She really listened to what I needed and what I wanted to accomplish.
She was very upfront and honest about the amount of time she thought the project might take and what my goals should be. She also spoke about her team members to make me familiar with them. Upon meeting them, I found them polite and hard-working, and they didn't stop moving while in my home.
When Alicia arrived, she put aromatherapy into a diffuser for me. She was aware of how stressful this was for me, and it really set me at ease. Intuitively, the team members knew what had to be done, got straight to work, and gave me direction for being more efficient. In short, Alicia and the team at Refresh are very special, compassionate, attentive to detail, and diligent in their duties.
I am so glad that I found Alicia and her team at Refresh and look forward to continually working with them on little projects to fine-tune and maintain the organization in my home. The sense of peace and tranquility it provided me is priceless.”
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Kathi, Thomaston, CT
“Refresh has been to my home several times! My experience with people coming in to help me declutter and get organized was positive. They might make suggestions, but they followed my lead. It was a tremendous help when they pointed out how I tend to shift piles from one place to another.
I learned a lot about my patterns that will help develop new strategies to get organized. I like having the option to stay on track.
I resisted getting help by shaming myself into thinking I could manage to do it myself. Having objective observers who passed no judgement on me, my home, or my patterns of behavior thereby empowered me to change myself.
I should have enlisted this kind of help much sooner, but now that I have it has made all the difference! Thank you Refresh!”
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Garet, Wethersfield, CT
“Managing a vacation rental property remotely is always a challenge, but Refresh has been a lifesaver for our VRBO/Airbnb home in Wethersfield, Connecticut. Their meticulous attention to detail and knack for depersonalizing our space after every tenant is unparalleled.
We've relied on Refresh several times to organize and prepare our property to be 'hotel ready' at a moment's notice. Their expertise shines through in their keen eye for detail, ensuring that our home is not just clean, but also inviting for incoming guests.
Despite the distance between us in Connecticut and our property in California, Refresh has consistently delivered exceptional service. They've made the entire process seamless and stress-free, allowing us to entrust our property to them without any worries.
Their reliability, professionalism, and commitment to excellence make Refresh our go-to choice every time we need our property to be in top-notch condition for new guests. Highly recommend their services to anyone looking for a dedicated and reliable organizing company!”
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Anne Marie, CT
“Refresh did a fabulous job cleaning and organizing my basement. With 11 year old Twins, and two parents working full time, the basement had become a dumping ground.
Alicia and I are coworkers and when she found out that I had been diagnosed with cancer she came and offered her services as part of the nonprofits that she does a few times a year.
The team she sent was on time, reliable and trustworthy. They made great suggestions as to what to keep, what to donate and what to dump. I highly, highly recommend Refresh and have been telling all of the people that I am in treatment with that they should call Refresh.”
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Tippy C., CT
“Refresh is a fantastic company. And a special kudos to Rachel. They come and organize your stuff into trash, give away and save. Then they take stuff to give away for you. Then Rachel came back and helped me pack for my move. It was well worth the money.
They are very professional, explain everything, send you notice before they come. The head of the company checks in now and then. A very well-run organization!!”
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Helen C., Prospect, CT
“Rachel was my consultant. She helped me go through all my things from kitchen to closets. We are moving in a month and a half and I acquired stuff. She was firm yet kind; and east to work with. She has come back 3 times.
Now I will be able to show my side of the house and it will look great. My daughter found this company. Alicia is great. Dillon very friendly.”
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Melissa B., Berlin, CT
“An amazing company with an extremely dedicated team. They organized my entire home, the garage and our shed. Systems were set in place and we can’t be happier!
I cannot wait to utilize their services again.”